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Store Policies


Product Exchange Policies (Returns)

Items may be returned within 30 days for an exchange or store credit.

Items must have original tags attached and must be unaltered and unworn.

Hemmed or soaked/washed denim may not be exchanged.

All sales of discounted shirts/jackets are final.

All Warehouse Sale discounted purchases are final sale.

Products bought from the online store must be mailed back to Self Edge San Francisco regardless of where they shipped from originally.

Self Edge is not responsible for shipping fees on items that were purchased via the online store that are being exchanged for another size or for store credit. Only the initial shipping to you is free of charge, any shipping charges incurred due to exchanges or returns for store credit are the responsibility of the customer.

 

Store Credit Policies

Store credit from the online store can be used in the online store or at Self Edge San Francisco, online store credit cannot be used at SENY, SELA, or SEPDX.

Store credits never expire.

 

Shipping Information

All orders in our online store are shipped within 24 hours, during business hours they are shipped within 1 hour.

All online orders shipped to America are shipped via USPS Priority Mail and take 1 to 4 business days to arrive depending on your location.

International orders take 3 to 10 days to arrive anywhere in the world, any delay past 10 days would be caused by your local customs office.  We have found that our international shipping method is extremely fast and reliable for any size order.
We ship to any country in the world and send many packages internationally, if you have any questions regarding your country in particular feel free to email us.

 

Please note the following characteristics of unsanforized raw/dry denim:

When washed, the denim will always shrink between 1.5" to 3" in length (inseam) and between 1" and 2.5" in waist size. Please keep this in mind when choosing your jean size.  Check the product page for the jean you're considering for exact shrinkage information.

If you need any advice or help with your denim, please don't hesitate to email us or call one of our stores.

 

How We Measure Our Shirts and Jeans?

It’s very specific (CLICK HERE)

 

Accessibility Statement for Self Edge
Self Edge is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Self Edge is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback
We welcome your feedback on the accessibility of Self Edge. Please let us know if you encounter accessibility barriers on Self Edge:
Phone: 1 415 558 0658
E-mail: denim@selfedge.com
Visitor address: 714 Valencia St
We try to respond to feedback within 24 Hours.